Last updated: 27/July/2026
These Terms and Conditions apply when you access or place an order through luxuryfragrancelondon.co.uk. Please read them before placing an order.
1. About Us
Trading name: Luxury Fragrance London
Legal business name: [LEGAL BUSINESS NAME REQUIRED]
Business address: [BUSINESS ADDRESS REQUIRED]
Email: info@luxuryfragrancelondon.co.uk
Telephone: +44-7877-10158
2. Scope of These Terms
These terms apply to consumer purchases made through our website. Wholesale and other business-to-business purchases may be governed by separate trade terms.
3. Website Use
You may use this website only for lawful purposes. You must not interfere with its operation, attempt unauthorised access, introduce malicious material, place fraudulent orders or commercially exploit its content without permission.
4. Product Information
We take reasonable care to present product descriptions, sizes, fragrance notes, photographs and prices accurately. Packaging or presentation may occasionally differ because of manufacturer updates or differences between batches.
Fragrance experience and performance can vary according to skin type, environment, application and individual perception.
5. Product Authenticity
Luxury Fragrance London is proud to sell only 100% genuine products. More information is available in our Authenticity Guarantee.
6. Availability
All orders are subject to availability. Adding a product to your basket does not reserve it. If an item becomes unavailable, we will contact you and arrange an appropriate refund.
7. Prices
Prices are displayed in pounds sterling. [CONFIRM WHETHER PRICES INCLUDE VAT]
Free standard UK shipping is available on orders over £50. For orders under £50, the applicable delivery charge is displayed at checkout.
8. Orders and Acceptance
An order acknowledgement confirms receipt of your order but does not necessarily confirm acceptance. The purchase contract is formed when [ORDER ACCEPTANCE POINT REQUIRED].
We may decline an order where a product is unavailable, payment is not authorised, an obvious error has occurred, fraud is suspected or delivery is unavailable.
9. Payments
Card and supported digital-wallet payments are processed through Stripe. Available payment methods are displayed at checkout.
Luxury Fragrance London does not claim to store complete card details on its own website systems.
10. Delivery
Delivery information is available in our Delivery & Shipping Policy.
11. Damaged or Incorrect Orders
Contact us as soon as possible if an order arrives damaged, leaking, incorrect, incomplete or not as described. Include your order number and appropriate photographs.
12. Cancellations, Returns and Refunds
Our return conditions and procedures are explained in our Returns, Refunds & Cancellation Policy.
Your statutory consumer rights remain unaffected.
13. Sample Strips
You may write “Request sample strip” in the Order Comments box at checkout. Sample strips are subject to availability and are not guaranteed.
14. Customer Accounts
You are responsible for providing accurate account information, keeping your password confidential and informing us about suspected unauthorised access.
15. Intellectual Property
The website’s original branding, text, graphics, layout and other protected content belong to Luxury Fragrance London or the relevant rights owner. Product names and trademarks belong to their respective owners.
16. Our Responsibility
We do not exclude or limit responsibility where doing so would be unlawful, including liability for fraud, death or personal injury caused by negligence, or statutory rights that cannot legally be excluded.
17. Privacy and Cookies
Read our Privacy Policy and Cookie Policy for information about personal data and cookies.
18. Complaints
Contact us at info@luxuryfragrancelondon.co.uk or +44-7877-10158.
19. Changes to These Terms
We may update these terms when our website, services, business practices or applicable requirements change. The version applying to an order is the version available when that order is placed.
20. Governing Law
These terms are governed by the applicable laws of [CONFIRM UK LEGAL JURISDICTION].
21. Contact Information
Luxury Fragrance London
[LEGAL BUSINESS NAME REQUIRED]
[BUSINESS ADDRESS REQUIRED]
Email: info@luxuryfragrancelondon.co.uk
Telephone: +44-7877-10158